This Privacy Policy explains how jiliwin11 collects, uses, stores, and protects your personal information in compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173). We are committed to treating your data with the same discretion we bring to every aspect of our platform.
Every data transmission between your device and jiliwin11 is protected using industry-standard TLS 1.3 encryption. Your login credentials, financial details, and personal information are never transmitted in plain text.
jiliwin11 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used exclusively for the purposes described in this Privacy Policy and for regulatory compliance.
All personal data processing at jiliwin11 operates under the framework of Republic Act 10173 and the implementing regulations of the National Privacy Commission of the Philippines.
jiliwin11 collects only the personal data that is necessary for account operation, regulatory compliance, and service improvement. We do not collect data that serves no legitimate purpose.
Under the Philippine Data Privacy Act, you have the right to access, correct, erase, and port your personal data. jiliwin11 provides a straightforward process for exercising all these rights through your account settings or by contacting our Data Protection Officer.
jiliwin11 retains personal data only for as long as required by law or for the purpose it was collected. PAGCOR and Philippine AML regulations require a minimum five-year retention period for gaming account records.
This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by jiliwin11 in connection with the operation of the jiliwin11 online gaming platform accessible at jiliwin11.app ("Platform"). It covers all interactions you have with jiliwin11, including account registration, gameplay, financial transactions, customer support communications, and use of our website.
By registering a jiliwin11 account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent to the terms of this Policy, you must not use the Platform.
This Policy is intended to satisfy the disclosure requirements imposed on personal information controllers under the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC) of the Philippines.
jiliwin11 is the personal information controller responsible for the personal data collected through the Platform. jiliwin11 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable Philippine data protection law. Requests to exercise data subject rights, complaints, and inquiries concerning this Policy should be directed to the DPO using the contact details provided in Section 15 of this Policy.
When you register a jiliwin11 account, we collect: your full legal name; Philippine mobile number; email address; date of birth; and any referral code provided. This information is necessary to create and maintain your account and to verify that you meet the minimum age requirement of 21 years.
To comply with PAGCOR regulations and Philippine Anti-Money Laundering Act (AMLA) requirements, jiliwin11 collects: copies of your government-issued identification documents (Philippine passport, PhilSys National ID, UMID, driver's license, SSS/GSIS card); proof of address where required; and, in some cases, source of funds declarations for high-volume accounts. KYC data is processed by jiliwin11's compliance team and, where instructed by regulation, shared with PAGCOR or relevant Philippine government agencies.
jiliwin11 records details of all deposits and withdrawals made through your account, including: transaction amounts in Philippine Pesos; payment method identifiers (e.g., GCash mobile number, last four digits of bank account or card); transaction timestamps; and transaction reference numbers. Complete payment credentials (full card numbers, full bank account numbers) are not stored by jiliwin11 and are handled exclusively by certified payment processors.
jiliwin11 maintains records of your gaming activity on the Platform, including: game sessions participated in; wagers placed and outcomes; bonus credits used; and responsible gaming tool activations (deposit limits, cooling-off periods, self-exclusion). This data is used for regulatory reporting, dispute resolution, responsible gaming monitoring, and platform improvement.
When you access the Platform, jiliwin11 automatically collects: IP address; device type and operating system; browser type and version; session duration; pages visited; and referral URL. This technical data is collected for security monitoring, fraud detection, and platform performance optimization.
jiliwin11 retains records of communications between you and jiliwin11 support, including live chat transcripts, email correspondence, and any documentation submitted in connection with account queries or complaints. These records are retained for quality assurance, dispute resolution, and regulatory compliance purposes.
jiliwin11 collects personal data through the following means:
jiliwin11 processes your personal data on the following legal bases under the Philippine Data Privacy Act:
jiliwin11 uses your personal data for the following purposes:
jiliwin11 engages third-party service providers to perform specific data processing functions on our behalf. These include: payment processors (GCash/Maya operator Mynt, BancNet, BPI, BDO, Metrobank, and card networks); identity verification providers; cloud hosting and infrastructure providers; and fraud detection services. All third-party processors are bound by data processing agreements that restrict their use of your data to the specified purpose and require compliance with Philippine data protection standards.
jiliwin11 is required to disclose personal data and gaming records to PAGCOR as part of its licensing obligations. jiliwin11 will also disclose personal data to the Anti-Money Laundering Council (AMLC), Bureau of Internal Revenue (BIR), and Philippine law enforcement agencies where compelled by valid legal process or where disclosure is required to prevent or detect crime.
jiliwin11 does not sell, rent, barter, or otherwise commercially transfer your personal data to any third party for marketing or advertising purposes. Data disclosed to third parties is limited strictly to the purposes identified in this Policy.
jiliwin11 uses cookies and similar tracking technologies on the Platform for the following purposes:
You may control non-essential cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some Platform features. jiliwin11 does not use third-party advertising cookies or cross-site tracking technologies.
jiliwin11 implements a layered security framework to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Security measures include:
Notwithstanding these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. In the event of a personal data breach, jiliwin11 will notify affected individuals and the National Privacy Commission in accordance with the requirements of the Philippine Data Privacy Act.
jiliwin11 retains personal data for the following periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.
As a data subject under Philippine law, you have the following rights with respect to your personal data held by jiliwin11:
You have the right to request confirmation of whether jiliwin11 holds personal data about you and to receive a copy of that data, together with information about how it is used and with whom it is shared.
You have the right to request correction of any inaccurate or incomplete personal data jiliwin11 holds about you. Many corrections can be made directly from within your jiliwin11 account settings. Others may require identity verification before processing.
You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. This right is subject to jiliwin11's legal obligations to retain certain data under PAGCOR and AMLA regulations.
You have the right to object to the processing of your personal data based on legitimate interests, including direct marketing. Where you object to marketing, jiliwin11 will cease processing your data for that purpose promptly.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to request transmission of that data to another controller where technically feasible.
If you believe jiliwin11 has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph). jiliwin11 encourages you to contact our DPO first to resolve any concern directly and efficiently.
To exercise any of these rights, contact jiliwin11's Data Protection Officer using the contact details in Section 15. jiliwin11 will respond to verified requests within thirty (30) days.
The jiliwin11 Platform is strictly for persons aged 21 years and older. jiliwin11 does not knowingly collect personal data from any person under the age of 21. If jiliwin11 becomes aware that personal data has been collected from a person under the minimum age, all such data will be deleted immediately and the account will be permanently closed. Parents or guardians who believe that a minor has registered on jiliwin11 should contact our support team immediately.
jiliwin11's primary data infrastructure is hosted in data centers serving the Southeast Asia region. In certain circumstances, personal data may be transferred to or processed in jurisdictions outside the Philippines — for example, when using internationally operated cloud infrastructure or identity verification services with global operations. Where such transfers occur, jiliwin11 ensures that appropriate safeguards are in place — including contractual clauses equivalent in protection to Philippine data privacy law standards — before any transfer is executed. jiliwin11 does not transfer personal data to jurisdictions that the NPC has identified as providing inadequate data protection without implementing appropriate supplementary measures.
jiliwin11 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or Platform operations. Material changes will be communicated to registered account holders via the email address on record, or through a prominent notice displayed on the Platform, at least fourteen (14) days before the revised Policy takes effect. The "Last Updated" date at the top of this Policy will reflect the most recent revision. Your continued use of the Platform following the effective date of a revised Policy constitutes your acceptance of the changes. If you do not accept a revised Privacy Policy, you must cease using the Platform and may request account closure.
For all data privacy inquiries, requests to exercise data subject rights, or complaints relating to jiliwin11's handling of personal data, please contact:
jiliwin11 will acknowledge all privacy requests within seventy-two (72) hours and will aim to fully resolve requests within thirty (30) calendar days. For complex requests, jiliwin11 may extend this period by an additional thirty (30) days, in which case you will be notified of the extension and the reason for it.
If you are not satisfied with jiliwin11's response, you may escalate your complaint to the National Privacy Commission of the Philippines at the address and through the processes published on the NPC's official website.
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